Kroger’s coupon policy regarding “print-at-home” coupons

by LisaB on September 8, 2011

Printable or “print-at-home” coupons are utilized by more shoppers than ever! As customers it is a good idea to be “in-the-know” about your grocery store’s policy on accepting coupons printed from home.

Here are some excerpts from the Kroger Print-at-Home Coupon Acceptance Policy:

All Kroger divisions accept industry-standard, secure print-at-home coupons. We recently partnered with Coupons Inc.,the industry leader in print-at-home coupons, to offer print-at-home coupons on Kroger.com and all of our store banner websites. You may also find coupons on brand websites and legitimate coupon websites like Coupons.com. Help us make your shopping experience a pleasant one by keeping in mind these simple rules for using Print-At-Home coupons.

We can only accept print-at-home coupons if they scan properly at checkout. Legitimate printable coupons are delivered using special software designed to print a properly rendered barcode on the coupon and limit the number of coupons printed.

We will generally not accept “FREE product” (no purchase required) print-at-home coupons. It is currently an industry practice not to produce print-at-home manufacturer’s coupons for free product. Buy-one-get-one-free coupons and other values that have a purchase requirement are acceptable.

We will usually not accept coupons for more than about 75% of a product’s value. For example, a $2 off coupon will be acceptable for a product that normally sells for $5 or more, but a $2 off printable coupon for a product that sells for $2.25 is unlikely to be legitimate.

Coupons will be rejected if they appear distorted or blurry, altered in any way, or are obvious duplicates.

You should always print the coupon yourself directly from the website or email that is offering it. Only then can you ensure you are printinga legitimate coupon. The coupon will never appear on your computer screen.

Print-at-home coupons should never be copied, sold, or traded. They should not be photocopied or scanned and distributed to others. They have unique serial numbers printed on them and follow an industry-standard format.

 

 

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